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Reduced Operational Costs and Accelerated Delivery with Custom ERP Development

  • Writer: Tejas Golwala
    Tejas Golwala
  • Aug 14
  • 2 min read

About Sleep Guardian


The client operates a mattress manufacturing facility where the entire operational workflow from raw material inventory management to dealer order processing was handled manually using pen and paper. To digitize and centralize these processes, the business required custom ERP app development services tailored to its manufacturing operations.





Overview

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Core Challenges


  • Inefficient Inventory Tracking: Stock levels for raw materials (such as fabrics and chemicals) were maintained in physical diaries. This led to persistent calculation errors, data mismatches, and severe difficulties in auditing current stock.

  • Order Management Discrepancies: Orders received from dealers were processed manually. This resulted in frequent miscommunications regarding order quantities, partial dispatches, and custom dimension requirements.

  • Lack of Operational Transparency: Dealers had zero visibility into the status of their orders. Internal staff lacked immediate access to inventory data, often requiring a third person to check the factory floor physically.

  • Delayed Fulfillment: Manual processing and handwriting interpretation errors caused significant bottlenecks, pushing average delivery times to 7–10 days.

Custom ERP application displaying mattress product order details
Custom ERP application displaying mattress product order details








Custom ERP application displaying dealer orders and dispatch status
Custom ERP application displaying dealer orders and dispatch status


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Implemented Solution

A centralized application was developed with role-based access tailored for Admins, Dealers, and Employees to digitize and streamline the workflow.

  • Centralized Order Management System: Dealers now place orders directly through the app. Admins receive these orders in real-time, can update the workflow status (e.g., In Progress, Dispatched), and tag specific orders as "Urgent." Dealers have full visibility over their order lifecycle.

  • Standardized Data Entry: To eliminate handwriting and interpretation errors, manual text entries were replaced with predefined dropdowns and selection menus. Dedicated fields were added to capture specific custom notes, such as unique mattress dimensions.

  • QR-Based Stock Module: Inventory management was entirely digitized. Employees generate and print QR codes for raw material containers (e.g., chemical drums). When material is consumed, the employee scans the QR code and inputs the exact usage (e.g., deducting 20 liters from a 40-liter drum). This updates the central database instantly.

  • Automated Dashboards and Reporting: The admin panel features real-time visual reports tracking daily sales, pending orders, and exact inventory levels to support immediate decision-making.

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Business Impact


  • Cost Efficiency: Operational costs were reduced by approximately 30%.

  • Accelerated Delivery: Order fulfillment and shipment times were drastically cut from an average of 7–10 days to under 4 days.

  • Error Elimination: Replacing physical ledgers with digital selections and QR tracking eliminated manual calculation and reading errors.

  • Total System Adoption: The factory has achieved a 100% transition rate, with all daily operations now running exclusively through the Sleep Guardian application.









Custom ERP application displaying order type and status filters
Custom ERP application displaying order type and status filters

Technologies We Work With

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React Native

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Node JS

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MySQL

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Firebase

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React JS

 
 

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